We will still be the same company, just re-branded. The same owners, the same staff, all the things you like about us will stay the same.
Settled in the outskirts of Cancun, and only a 10-minute ride from the Cancun International Airport, the five star, four diamond awarded Moon Palace welcomes guests to its endless entertainment options and activities, lush landscapes and world renowned service.
Set in 123 acres of tropical garden on a seemingly endless stretch of white sandy beach, overlooking the Caribbean Sea, the resort features a world class spa, a 27 hole Jack Nicklaus Signature golf course, 14 restaurants and 8 swimming pools with swim up bars. The newly refurbished Sunrise section boasts a Flowrider, Dolphinarium, Teens Wired Lounge, Adults only Skybar, Noir nightclub and "Playroom" kids club, complete with mini catwalk and spa. Also on offer is tennis, mini-golf, use of bicycles to explore the resort, 2 gymnasiums and yoga and meditation gardens - something for the whole family.
Guests can enjoy all inclusive dining at a huge variety of restaurants and can sample a la carte dishes with Mexican, Italian, Asian and international cuisines. Cocktails and premium brand beverages are served at all of the resort's 17 bars, including six in the pool area.
The elegantly appointed bedrooms throughout the resort all have private balconies, double Jacuzzis, 24 hour room service, a bottle of wine on arrival, marble bathroom with glass enclosed shower, minibar and drinks cabinet stocked with premium brand whisky, tequila, rum and vodka. The abundant in-room amenities include plush bathrobes and slippers, CHI branded hairdryer and hair straighteners, laptop size safe, LCD TV, iron and ironing board, coffee maker and free wireless internet access.
Entertainment is superb at Moon Palace too, with frequent staged concerts by renowned musicians such as Shakira and Michael Bolton, which are free for in house guests, as well as daily and nightly shows.
Eat And Play At All Palace Resorts - When you stay at any of the Palace Resorts properties, you are welcome to enjoy the facilities and restaurants of all of them.
The Moon Palace Golf & Spa Resort offers several room categories to choose from.
All rooms have a balcony, most with hammocks and all with double Jacuzzi, liquor cabinet with top shelf drinks, in room welcome bottle of wine, designer bath amenities, wi-fi, 24 hr room service, blackout draperies, LCD TV with satellite service, mini bar with sodas, domestic beer, juices and water; double sinks with vanity; digital safe (laptop size); hair dryer; direct dial telephone; alarm clock; 24 hr room service; turn down service; iron/ironing board; bathrobes and slippers.
Presidential suites benefit from a terrace with lounge chairs, chairs and table and Ipod dock. Presidential suites located by the golf course include views of the course and golf villas benefit from a complimentary golf buggy for use during your stay.
With Palace Resorts' Green Policy, all rooms are equipped with an energy control system in which key cards are used to turn lights on/off. Guests are asked to participate in the programme designed to save water and energy by not changing linens and towels daily.
Family Deluxe - Sunrise
Available exclusively for families traveling with children, our Family Deluxe is your luxurious home away from home. Connecting rooms with a king bed for parents in one, and two double beds in the other accommodate up to 6 guests, with a maximum of 4 adults. This guestroom also features a double whirlpool, and a fully-stocked mini bar is also available in the room in case you want to relax with a cocktail.
Exclusive special amenities for families include an Xbox 360 and DVD player in the room, Xbox games, DVDs on request, Fun in the Sun Bucket, kids special room service menu and family activities guide. In addition to the luxurious in-room amenities featured in all Moon Palace guestrooms and suites, the Family Deluxe includes:
Family Connection Luxury Suite
Guaranteed connecting Superior Deluxe Lagoon View rooms. 1 king & 2 double beds. Double whirlpool. Balcony with chaise lounge, table & chairs.
Direct access from each suite's terrace to a secluded gated pool exclusively for the guest staying in these suites; access to exclusive aqua-spinning classes that involve low impact training in a fun and friendly atmosphere; special assorted minibar including refreshing, energising and health beverages; complimentary morning service with fruit and juice of the day, served in the comfort of the guest's own balcony; exclusive Awe Sports Kit with yoga mats, dumbells and jump rope; personal trainer; pillow menu. These suites are located in the Pina building of the Sunrise section.
The resort's 15 restaurants feature a la carte menus and various cuisines to choose from and 12 bars serving top brand drinks and cocktails.
Moon Palace has 7 restaurants offering gourmet menus and a variety of cuisines, such as Italian, Oriental, Mexican, Seafood and International with a la carte and buffet services.
Recreation facilities include 7 outdoor pools with 6 jacuzzis and swim up bars, 2 children's pool, 2 fitness centres, sauna, yoga and Pilates classes, miniature golf, 6 lit tennis courts, kids club, daily activities plus an outdoor stage for evening shows.
New to the Moon Palace 'Playroom', a fantastic new kids facilities for children aged 0-12. This area is every child's dream, with a separate room and soft play area for babies/toddlers aged 0-3 and endless facilities for children aged 4-12 : A soft play area including ball pit and trampoline, a movie theatre, a catwalk area for budding stars, plus an arcade room, an area for creative play, a cafe, an x-box room & a chill out zone. With scheduled activities for all ages - this new playroom is a kid's 'holiday heaven'!
The all inclusive rate includes all meeting room hire, food and beverage and private functions and Moon Palace Golf & Spa Resort has a host of event spaces - from beach to terrace - to offer.
The Lounge Party with its stylish, hip decor is modern and elegant and is the ideal setting for a relaxed, fun evening on the beach or inside one of the ballrooms.
A warm sunset, palm trees, tikki torches, thatched roof huts and mystery of the jungle await at the Caribbean island paradise themed evening.
The resort houses a 27-hole Jack Nicklaus Signature Designed golf course located at the Moon Spa & Golf Club and a beautiful spa with 30 treatment rooms, hydrotherapy area, two restaurants, a bar and a pool.
Group activities are plentiful, from cultural visits to ancient Mayan temples to swimming with dolphins, jungle tours and rafting through the network of underground rivers known as Cenotes.
The resort is situated 12 kilometres from Cancun International Airport with an approximate transfer time of 10 minutes.
Downtown Cancun is approximately a 45 minutes drive.
The resort is located in the state of Quintana Roo surrounded by wild life and local fauna and set in 123 acres of lush tropical foliage. This is the region of the Mayan, the famous ancient civilization that populated the region and whose remains are still visible in the striking ruins such as Chichen Itza - recently named one of the new Seven Wonders of the World.
Tours and excursions are available as this is a must see experience for those interested in learning about the local culture and its peoples.
Number of nights:7 nights
great service, good communication.
Fabulous resort. Busy and difficult to get sun beds and restaurant bookings but friendly helpful staff and excellent service. Very comfortable with tonnes for children to do.
Great place. Haberdashery been before a d would go back again
Amazing resort. Wonderful staff that can't do enough. Made a special birthday even more amazing than planned
Great resort and complex.
Rooms are well maintained.
Facilities for the children are excellent to keep them entertained.
Staff are polite and friendly.
Plenty of snack options.
Would def go again.
Mixed feelings. The place is massive. A bit too big but does have something for everyone. The free hotel credits are a bit of a joke as very restricted. Always a catch somewhere. Either doesn't cover transport or not age appropriate or not the gull experience unless you buy the add on which is not covered.
All in all a nice holiday but would we go back. .....probably not.
Cannot fault this hotel at all truly amazing will go back here again and again
Superb very large resort with excellent facilities. A vast selection of quality restaurants. Excellent service from friendly and well trained staff (who are very rarely angling for tips). Quality rooms and very well maintained landscaping across the entire resort. Very child friendly but suitable for adults only groups too. I highly recommend this resort.
Suits all ages, ideal for families.